Low in stock, only 1 left
Price: $112.05
Freshwater Pearl And Crystal Wedding Tiara | Crystal And Pearl Bridal Headpiece | Dee
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Order today to get by Apr 12-25
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Returns & exchanges not accepted
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124 reviews
5 out of 5 starsWe had a small issue, but she took care of it with grace. The item is gorgeous! I can't wait to wear it on the day of
Beautiful tiara and it matches my wedding accessories really well.
Worst experience. First and foremost the quality of the crown was not what I expected. The crown is flimsy and it isn’t sturdy. The wires used is poor quality. Also It’s smaller than expected. I had to go back and forth because the seller didn’t have her correct information on her PayPal account (not my fault). Causing headache and time wasted to open up a ticket to dispute the transaction with PayPal because the payment went into a black hole. I still gave the seller a chance. Purchased the crown and when received it I was extremely dissatisfied. Seller did nothing to rectify the situation. No remorse about making it better didn’t offer any solutions just strictly mentioned there were no returns. I wasn’t seeking a return I was seeking to correct the issue. I spent almost 150 on a crown that I couldn’t wear for my wedding.
Firstly, we are sorry that you are disappointed with your tiara. We aim to please all of our customers & have been doing so successfully for over 30 years. The actual amount paid was £76.50 (plus £12.50 p&p to US); which equates to £89 or $108US, not nearly 150 as you state. With regards to the PayPal account, we confirm there was an issue at our end but we apologised and issued a 10% discount to compensate you for any trouble. There was nothing to rectify with your tiara as everything was as advertised. We use only the finest components and to be accused of not using Swarovski or freshwater pearls as a means to obtaining a refund is unacceptable. Contrary to what you say you demanded to return & be refunded which is when we pointed out our terms and conditions.
Photos from reviews