Announcement   I'll be gone from the shop from 11/4-11/9- however I am leaving it open! All orders will ship on 11/10! Thanks for your patience!

Hi! Welcome to the SueBeads etsy shop. I hope you find something you love!

Please see my policies for any questions you may have regarding shipping, the USPS, etc., before you order.

Feel free to convo me if you see an item you like that has sold - a lot of times, I can reproduce the beads for you!

See my blog at www.suebeads.blogspot.com

My beads and jewelry have been featured in many beading magazines, including Bead Style, Stringing and Bead Trends.

Announcement

Last updated on Nov 3, 2018

I'll be gone from the shop from 11/4-11/9- however I am leaving it open! All orders will ship on 11/10! Thanks for your patience!

Hi! Welcome to the SueBeads etsy shop. I hope you find something you love!

Please see my policies for any questions you may have regarding shipping, the USPS, etc., before you order.

Feel free to convo me if you see an item you like that has sold - a lot of times, I can reproduce the beads for you!

See my blog at www.suebeads.blogspot.com

My beads and jewelry have been featured in many beading magazines, including Bead Style, Stringing and Bead Trends.

Susan Kennedy

Contact shop owner

Susan Kennedy

View all 103 items

Reviews

Average item review
5 out of 5 stars
(3433)
See reviews that mention:
quality 113 shipping 921 customer service 852
View all 3433 reviews

About

SueBeads

I began making lampwork glass beads in 2006 in my basement studio here in Pittsburgh, PA . I have taken classes at the Pittsburgh Glass Center. I also enjoy making jewelry and have taken classes at ArtBLISS workshops and on-line. I am always trying to add to my repertoire so you will also find enameled components and polymer clay beads at times. Soon I'll be adding some metal components to my shop for one-stop shopping!

Shop members

  • Susan Kennedy

    Owner, Owner Of SueBeads

    I'm the maker behind SueBeads - I make glass lampwork beads, enameled components and polymer clay beads. I will be adding metal components to my shop soon, for one stop shopping! I hope you love my beads!

Shop policies

Last updated on May 31, 2015
Thanks for visting SueBeads! I make all my lampwork beads here in my home studio in Pittsburgh PA. All beads are properly annealed in a digitally controlled kiln for strength and durability. Please remember, though, that they are glass, and on some occasions glass does break. Please do not give glass beads to small children as they pose a choking hazard.

Please know this is my business; I make beads and list them for sale. I love my job and what I do. However, I am not perfect and for the most part, what you see is what you get. You have to allow for differences in computer monitors and perception, but none of my photos are retouched in any way.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
Request a cancellation: before item has shipped
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will be glad to refund purchase price and shipping within 7 days of purchase if a problem with an item is my fault. If you simply decide you don't like or want the item I will be glad to refund purchase price less shipping on an item within 7 days of purchase, provided I receive the item back unworn and in the same condition you received it. I cannot be responsible for lost or damaged packages if insurance is not purchased. I have to strictly adhere to this policy - I am charged for each transaction as well as a listing fee, and if I have to relist an item, I am charged again.
Payment
I accept paypal and direct checkout as payment. Please pay when you purchase an item. I will give some leeway before I send a reminder. I consider myself to be pretty laid-back so if you have a problem please let me know instead of keeping me guessing!

Whatever country you live in, you are responsible for any VAT or customs tax you encounter.
Shipping
I usually ship the next day via US First Class. If you wish to have an upgrade or insurance, please convo me. International shipping usually will not include insurance (the post office rules, not mine!). Besides it's cost prohibitive - but I will be happy to do so if you wish to pay the fee.

I ship to your paypal address to prevent fraud. If you want your item shipped to another address, please let me know in the notes to seller section.
Additional policies and FAQs
PLEASE NOTE: I am forced to collect 7% sales tax (the tax rate in Allegheny County, Pennsylvania, where I reside) on items sold to people who reside in Pennsylvania. I have set up my paypal account to charge the sales tax when you check out. Please know that if there is a glitch, I will refund you whatever amount you are owed.

Custom Order - I will take custom orders if it's possible for me to replicate the beads you want. I will list a custom order and take payment up front to prevent me from making beads that are never sold!

Reserved Listings - I will be happy to reserve items for you - I will keep them in reserve for a week. Reserved items will only be items in stock, again, to prevent me from making beads that are never sold!

I do not sell wholesale.

Please note that due to recent circumstances, I cannot sell to you if you only provide a company name as the name on your account; if your first and last names are not on your account, I will have to cancel your transaction and refund your money. Sorry, certain people in the world take advantage and we all have to pay!
Privacy
Any personal information you provide, including but not limited to name, address, email, etc. is not saved nor used in any way other than to complete your order. I do not keep payment information nor do I have access to it. I do not sell or distribute your information. I do not use your information to send newsletters or shop announcements.