"Had multiple problems with actally getting my order. 1st one was lost in post.
I messaged Laura and she was ever so helpful, made a replacement and sent that out but it got returned to Laura with no attempt by royal mail to actually deliver it to me. 3rd time lucky after chasing the post office as they had put the parcel out back for 4 days after Laura had paid extra to get next day tracked delivery 🙈
Finally after nearly 12 weeks I finally have my little felt Mog cat.
Laura has gone above and beyond to get this order to me.
It's been frustrating for us both.
I can't thank her enough.
It arrived well packaged in a box.
The felt cat is very cute and has the same making as my cat Mog.
Only gave 1 star for delivery due to royal mail being absolutely useless.
5☆☆☆☆☆ customer service and wouldn't hesitate to order from Laura again."
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