Announcement    DEAREST CUSTOMERS 😀
PLEASE READ THIS: The shop ONLY sells downloadable ENGLISH PDF files, NOT any physical products. You are NOT buying a finished, physical animal. No finished items will be shipped. You can only buy a PDF file showing you how to MAKE the item yourself. I do NOT sell finished items.

VAT: Please note that per EU laws VAT will be added to purchases for customers residing in the EU. This is automatically added by the Etsy platform at checkout.

PLEASE, PLEASE NOTE: All of the pattern listings are for ONLY DOWNLOADABLE PDF files that show you how to make your own animal. These listings are NOT FOR FINISHED ITEMS! The patterns are all ONLY AVAILABLE IN ENGLISH. I cannot send a paper copy in the mail. You ONLY have the option of downloading the file.

Please NOTE: You can't download a digital purchase through the Etsy app at this time. To download a digital file, please sign in to Etsy on your mobile browser or computer.

HOW TO DOWNLOAD YOUR DIGITAL FILE:

Log in to your Etsy account
Click on “You” (top right)
Choose “Purchases and reviews”
Find the order. Click on “Download Files” (to the right of the order)
The file will go to your “Downloads” folders


I have had many, many emails regarding the sending of patterns by email to purchasers. I am happy to share that all of my patterns are available as instant downloads on Etsy. This means that if your payment has cleared, you will be able to download the pattern immediately. It is not feasible to email patterns to every person who has purchased a pattern as the files are large. If there is really a problem, and you have checked the links listed below and still haven’t managed, please email me and I will try and sort it out. Due to the huge volume of emails I receive this may take a few days…it’s not that I don’t want to help, I’m just always struggling to keep on top of the emails I receive :)

All of the patterns are simple PDF files. Make sure that you have downloaded the latest version of Adobe Reader (free download …just Google “Adobe Reader”). You do not need any special software, just Adobe Reader.

I am a designer of knitted and crocheted toys patterns. I love seamless knitting and crochet and design my patterns to be totally or almost completely seamless :)

I can found on Ravelry at http://www.ravelry.com/designers/heidi-bears
My Ravelry Heidi Bears Designs Group can be found here: http://www.ravelry.com/groups/heidi-bears-designs