Melbourne, Victoria
150 Sales

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Shop policies

Last updated on 26 August, 2015
Alchemy is a label and online store that carries the handmade products of multidisciplinary Australian artist and maker Belinda Evans. Alchemy is a reflection of Belinda's choice to live a slow, simple, thoughtful life. Made and designed with a focus on high quality, natural, sustainable materials, her products are designed to bring joy and beauty to everyday life.

Accepted payment methods

Returns and exchanges
Due to the nature of our business and products, we cannot accept returns/refunds for any reason. Please ask as many questions as you want before making your purchase - we love to chat and we'll get back to you as soon as we can.

All of our products are packaged carefully but we cannot take responsibility for any loss or breakage that occurs while the package is in transit from us to you. Please contact us before completing your order if you would like your package shipped with tracking and/or insurance.
Payment is by Paypal only.
All products ship from Australia via regular mail (for Australian orders) or regular airmail (for international orders). This method usually takes a few days for you to receive once it has been sent if you are in Australia, or a 2-3 weeks if you are anywhere outside of Australia. This timing can vary, however, and we are not responsible for any shipping delays as once we put your package in the post it is out of our hands!

Shipping price does not include tracking or insurance. Please contact us before completing your order if you would like your package shipped with tracking and/or insurance. We cannot be responsible for any lost or damaged packages if you don't request and pay extra for tracking and insurance.

None of our international customers have ever had to pay any import duties or taxes on receiving our products. However, please check with your local customs/quarantine as we are not responsible for any additional charges or delays.

Please check the item description for how long that particular item will take to ship.
Additional policies and FAQs
The piece that you receive might not be identical to the ones pictured here, but it will be just as beautiful. Pieces are made from handmade and natural materials, so you should expect some inconsistencies in your product. These will not affect the appearance or function of your piece, and should not be viewed as flaws.

Please contact us directly at alchemybotanicals [!at] with any wholesale enquiries.